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7 Common Misconceptions about Cell Phone Repair


1. “The only people who can fix my cell phone are certified technicians.”

No certification is required to operate a cell phone repair shop (with the exception of California, the only state which requires a special license to repair electronics). While “certification” for this industry is only attainable through privately-owned cell phone repair training schools, there are many self-taught technicians in the industry who haven’t attended a single training course. These technicians use their vast resources available to research and learn repairs themselves, instead of traveling and paying several hundred dollars to attend a training school. There are hundreds of great repair shops out there with savvy technicians who aren’t technically “certified,” but could fix your phone without error in no time flat.

On the other hand, there do exist technicians who probably should attend cell phone repair training courses, but this is why we suggest checking online reviews before trusting any repair shop with your device. Online reviews from past customers tell a lot about the service you’ll get from any small business.

2. “If a third-party repair shop fixes my cell phone, it will void the warranty.”

If you have an iPhone or Samsung smartphone with a broken screen or any other accidental damage, the phone’s limited one-year warranty is already voided. Going to a “non-certified” repair shop won’t void your warranty. Service providers will try to convince you to buy a new device instead of repairing it. Repair shops offering post-warranty repairs will always do what they can to fix your device so you don’t have to buy a new one — and 9 times out of 10 repairing your device will be cheaper than replacing it.

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