• Customers Support No.:
    7221856099 / 7877856588 (10 Am to 7 Pm)
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  • Customer Support Email
  • support@mobileemart.com
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Terms and Conditions

Thank You for visiting our website mobileemart.com.

The website www.mobileemart.com is operated by 'Mobile E Mart' the company registered under Indian Govertment Act.

If you further continue to browse this website, you are agreeing to comply with and be bound by the following terms and conditions of use. Further the written clauses may be changed at particular intervals of times by us and such changes will be effective from the date they are posted. Therefore you are asked to read the terms and conditions thoroughly before proceeding towards use of our website. If you disagree with any of our disclaimer please do not use our website.

 

  1. Our company owns all the intellectual property rights and the materials on the website. Subject to the license, all our intellectual property rights are reserved.

  2. The information on this website is provided free of charge therefore the user acknowledges that it would be unreasonable to hold us liable for any information on this website.

  3. The website contains some third party website and we are not responsible for the content of third party website.

  4. Our company, up to the maximum extent permitted by Law implies some Terms of Sale as below:
    • By placing an order you are offering to purchase a product on and subject to the terms of sale. When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
    • Payment: Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your card will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased.
    • All spare parts and accessories for mobile phones come with 15 days of warranty. Customers can get replacement their goods within 15 days after the purchase (excluding the delivery time) if the exchangeable item is in stock.
    • Warranty does not cover any damages or losses caused by postal or shipping services (Courier Company). We recommend you carefully to check the package contents according to packing list in front of postal service or shipping company representative.
    • Replaceable products must be packed as if they were new and working. Failure to do so may invalidate the warranty. We are not responsible for goods that are damaged during shipment or misused/abused by the customer/carrier. The warranty seal should not be broken or tampered with and if it is so the product will no longer have any warranty, and we will no longer be liable for the repair or replacement of your product.
    • We have no responsibility of the goods after expiry of warranty period.
    • Card readers, dongles and screen guards do not come with any guarantee or warranty.
    • If the product ordered is not in stock with us our company has a policy of money back also. Therefore if we cancel your order we will give you a full refund of any sums paid before cancellation.
    • The orders will take 3-4 days to be dispatched.
    • If you have a problem with an order or product please contact us. We will be happy to assist you; we can usually render assistance that you will be happy with that day.

  5. Refund Policy - Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of order.

  6. Cancel and Return Policy - If unfortunately you have to cancel an order, please do so within 12 hours of placing the order.In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to the concerned manufacturer. Let us know & we’ll help you regarding the same .Please make sure that the original product tag and packing is intact when you send us the product back.Return duration period is 10 working days